Privacy Policy Notice

Thank you for visiting the Five Star Store It – Westland website,, and for reviewing our Privacy Policy. Our Privacy Policy is clear: We do not collect personal information about you when you visit our website unless you choose to provide that information to us. Here is how we handle information when you visit our website:

Types of Information Collected Online

Information collected online is usually defined as being either anonymous information (data that cannot be tied back to a specific individual) or personally identifiable information (data that tell us who you are, such as your name, address, e-mail address).

Anonymous Information

Unless you provide additional information, Five Star Store It – Westland collects only the following anonymous information as you browse through the website:

1. The domain name and browser used to access the Internet;
2. The date and time of visits;
3. The pages visited; and
4. The address of the website visited immediately prior to visiting our website.

We collect this information for statistical purposes (e.g., to measure site traffic) and to help us make our site more useful to visitors.

Personally Identifiable Information

You do not have to provide Five Star Store It – Westland with personally identifiable information in order to visit our website. Five Star Store It – Westland collects personally identifiable information on visitors to our website in the following ways:


If you contact Five Star Store It – Westland via the website by e-mail or by use of our Contact Us web form, we may keep a record of that correspondence as long as needed to respond to your question or to fulfill the stated purpose of the communication.

Site Reviews

You may potentially be sharing personally identifiable information when you post an online review for one of our locations. When you post a review, it is not necessary to provide us with either your true name or your e-mail address. You are fully responsible for the content of your submissions, (specifically including, but not limited to, reviews posted to this website). You are prohibited from posting or transmitting to or from this website: (i) any unlawful, threatening, libelous, defamatory, obscene, pornographic, or other material or content that would violate rights of publicity and/or privacy or that would violate any law; (ii) any commercial material or content (including, but not limited to, solicitation of funds, advertising, or marketing of any good or units); and (iii) any material or content that infringes, misappropriates or violates any copyright, trademark, patent right or other proprietary right of any third party. You shall be solely liable for any damages resulting from any violation of the foregoing restrictions, or any other harm resulting from your posting of content to this website. You acknowledge that Five Star Store It has the right to control (e.g. use, publish, remove) any content you submit without notice to you. If you submit more than one review for the same self storage service, only your most recent submission is eligible for use.

Use of Cookies

Cookies and other web/mobile technologies: Cookies are small data text files and can be stored on your computer’s hard drive (if your web browser permits). This website uses cookies to (a) help us recognize your browser as a previous site visitor, (b) to help us customize content based on what you click/access, and (c) to measure and research the effectiveness of our features and offerings. The “Help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. If you refuse to accept cookies, you may not be able to access many of the tools offered on our website.

Securing & Storing Your Personally Identifiable Information

Five Star Store It – Westland understands that the security of your personal information is important. We provide reasonable administrative, technical, and physical security controls to protect your personal information. We use reasonable security measures on our websites to protect against the loss, misuse and alteration of the information in our control. These security measures include use of Secure Socket Layer (“SSL”), firewalls, intrusion detection and prevention, network monitoring, and encryption and passwords. The Internet, however, is an open environment and data may flow across various networks, some of which employ inadequate security measures, resulting in unauthorized access to data. Transmission of such data is therefore entirely at your own risk. While it is impossible to completely protect a website, Five Star Store It – Westland works hard to keep your data safe.

By using the website, or providing information to us through any means, you agree that we can communicate with you electronically about matters regarding security, privacy, and administrative issues.

If we store information you provide to us, we do store it on our secure servers. Details relating to any transactions will be transmitted using SSL technology.

Use of Your Information

Five Star Store It – Westland uses the information you provide to us to: (a) allow Five Star Store It – Westland, our corporate affiliates, and our business partners to deliver products and services to you; (b) provide you with information you have requested from us; (c) carry out our obligations arising from any contracts and agreements we have entered into with you; (d) notify you about changes to our website and/or products and services; (e) tell you about other Five Star Store It – Westland products and services we believe may be of interest to you; (f) improve our website, services, and products; (g) fulfill any other purpose for which you provide the information. When you provide your information to us, you are consenting to our use of the information in this way. Five Star Store It – Westland does not sell, trade, or otherwise transfer to third parties your personally identifiable information. This does not include trusted third parties who assist us in conducting our business, providing you with our products or services, or offering our products or services. These third parties are not permitted to use your information for their own purposes. We may share your personal information when you agree and consent to such sharing, or when disclosure is necessary in order to deliver the products or services you have contracted to receive from us.

We may access and/or disclose any information if we believe such action is necessary to: (a) comply with any law, judicial, proceeding, government request, court order, legal process, rule or regulation or any process served on Five Star Store It – Westland; (b) protect and defend the rights or property of Five Star Store It – Westland (including the enforcement of our agreements and investigation of potential violations thereof); (c) protect your safety or the safety of others; (d) detect, prevent, or otherwise address fraud, security or technical issues; or (e) act in urgent circumstances or emergencies.

Links to Other Sites contains links to third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and we do not accept any responsibility or liability for these policies. We recommend and encourage that you always review the privacy policies of third parties before you provide any personal information or complete any transaction with such parties.

Changes to Privacy Policy

The website may amend this Privacy Policy from time to time. If we make any substantial changes in the way we use your personally identifiable information we will post a prominent announcement at this location on the website.


Notices with respect to this website should be sent to: Five Star Store It – Westland, PO Box 18700, Cleveland Heights, OH 44118

We will review and address all notices that comply with the policies above.

We suggest that you consult your legal advisor before filing a notice or counter-notice. Also, be aware that you may be liable for damages if you make a false claim of privacy violations.